The Customer Experience & The Managewich
Sep 30 Carolann Jacobs on September 30th, 2009
My hubby and I just got back from an awesome trip to Cancun. I bought the trip somewhat last minute from Sams Club of all places. It was a surprise for Russ’s birthday, so I wanted it below the radar. The trip was almost too good to be true price-wise, and even though I did [...]
Continue reading
Today, I am Puzzled.
Sep 23 Carolann Jacobs on September 23rd, 2009
Today, I’m puzzled. As I am out and about at various networking events here in the DFW metroplex, I meet a lot of struggling solopreneurs. It seems like many businesses just aren’t doing as well as they were a year or two years ago. Something about the economy? Anyway, the usual topic of conversation when [...]
Continue reading
Tax Day for LLC’s
Sep 15 Carolann Jacobs on September 15th, 2009
For my Small Business Owner friends…. friendly reminder that today (not Oct 15) is tax day for certain entities. And this concludes my shortest blog post ever! Be Your Best You Today, Carolann
Continue reading
The Omniscient Managewich
Sep 10 Carolann Jacobs on September 10th, 2009
I have a question for the sandwich generation of managers, middle managers or owner managers, stuck in the middle of competing priorities and agendas: Why is it so hard to know what someone else really wants or believes, and yet, how is it that we know others’ intentions just by looking at their body language [...]
Continue reading
Managewich Tips: Tired of Participating in the 80% of Change Initiatives That Fail?
Sep 8 Carolann Jacobs on September 8th, 2009
Change is hard… or is it? Think about a time when change was easy. What made it easy? For me, a good example to illustrate how change does and doesn’t work is recycling. At first, to recycle, we had to separate cans, glass and paper, and we had to sort through the plastics for the [...]
Continue reading
Managewich on the Run
Sep 3 Carolann Jacobs on September 3rd, 2009
“Stuck Inside These Four Walls, Sent Inside Forever, Never Seeing No One Nice Again Like You…” Oops, sorry. That’s “Band on the Run.” But it could describe the managewich’s office, yes? Whenever I hear about the “Fight or Flight” Response, I wonder…. is it really either or? The answer is for the most part, yes. [...]
Continue reading
Tips For the Managewich: Don’t Kick the Dog
Sep 1 Carolann Jacobs on September 1st, 2009
Ever had that experience where your manager got reamed by a customer, peer or her manager and then turned around and took it out on you? It gets the expression “kicking the dog” because it’s basically taking out frustration on the defenseless. Those of us who aren’t that resilient have known for a while that [...]
Continue reading
|
