“The enemy to real change is lip service” ~Peter Block

This is never more true than in a low trust organization.  How many times have you been in meetings where heads nod in agreement only to have nothing done?  It’s insidious because we think the group is on board when they aren’t.

We can work with opposition and disagreement.  Honesty lets us know where we stand and know where we may need to negotiate, whereas, we often miss lip service.