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Inspired Middle Management

Manage Which? Up Or Down?

Photo by Daniel R. Blume

Photo by Daniel R. Blume

One of the recurring dilemmas for the Managewich is the balance between managing up and down.  Today we’re going to examine the phenomenon of  having to produce worthless crap that adds no value simply because the boss says so.

Take my friend Breeze. Her boss, Hoover, continually asks for this spreadsheet or that report, all of which demands that Breeze and her team drop whatever [productive] work they are doing to deliver this new requirement ASAP.

Woo Hoo Woo Hoo, Making My Radio Debut

In case you couldn’t tell, I’m very excited to have been invited as a guest on the “Business Networking Brunch” this Sunday.  We’re going to be on the air from 9am – 11am Central time on 1360 am in Dallas.

Managewiches, I am there to beat the drum for the cause.   Some of the topics I plan to hit:

  • Why middle managers are integral to execution
  • Why leadership is important in all levels of the organization

The Customer Experience & The Managewich

Photo by Tamer Shabaneh

Photo by Tamer Shabaneh

My hubby and I  just got back from an awesome trip to Cancun.   I bought the trip somewhat last minute from Sams Club of all places.  It was a surprise for Russ’s birthday, so I wanted it below the radar.  The trip was almost too good to be true price-wise, and even though I did my research, my biggest concern was that the hotel was going to be awful.

The Omniscient Managewich

I have a question for the sandwich generation of managers, middle managers or owner managers, stuck in the middle of competing priorities and agendas:

Why is it so hard to know what someone else really wants or believes, and yet, how is it that we know others’ intentions just by looking at their body language or actions?

Paradoxical, yes?

Managewich Tips: Tired of Participating in the 80% of Change Initiatives That Fail?

Change is hard… or is it?

Think about a time when change was easy.  What made it easy?

For me, a good example to illustrate how change does and doesn’t work is recycling.

At first, to recycle, we had to separate cans, glass and paper,  and we had to sort through the plastics for the ones that could be recycled.  There was a special, thinner, less sturdy bag that we had to use.  We had to take it to the recycling center ourselves.  I quit somewhere in the middle of the first bag of cans.

Managewich on the Run

“Stuck Inside These Four Walls, Sent Inside Forever, Never Seeing No One Nice Again Like You…”

Oops, sorry.  That’s “Band on the Run.”  But it could describe the managewich’s office, yes?

Whenever I hear about the “Fight or Flight” Response, I wonder….  is it really either or?

Tips For the Managewich: Don’t Kick the Dog

Ever had that experience where your manager got reamed by a customer, peer or her manager and then turned around and took it out on you?  It gets the expression “kicking the dog” because it’s basically taking out frustration on the defenseless.

Those of us who aren’t that resilient have known for a while that this is a derailer of productivity and a behavior that is predictive of mediocrity because we’ve sat in our little neutrally colored cubicles and stewed about the unfairness of it and wasted time reviewing what we should have said or done differently.

Middle Manager’s Dilemma: Differentiating Pushback from PITA

Upside Downside Photo by Thomas Lieser

Upside Downside by Thomas Lieser

Are you the gal who’s known for pushing back on every proposed change?  Do you know that gal?

Almost every one of us knows someone who sees the downside to every initiative, and one of the challenges that my client, Negative Nellie, reports is that it’s hard to get people to take her seriously.  She’s frustrated, because she’s trying to point out risks and set reasonable expectations.  She believes the people around her are frustrated and annoyed from the eye-rolling and the sighs.

Practical Middle Management Tips: What to Do When Your Boss Thinks You Suck Like a Hoover

Photo by Therese F

Photo by Therese F

Don’t you just love it when you think you’re working your fingers to the bone, you’re doing the best job you can and your boss lets you know that you are the Hoover Windtunnel of suckage?

Brain Food For Middle Managers: How to Keep the Creativity Alive

Photo by Giorgio Montazeri

I just got back from vacation.  Sorry about the long stretch not posting on the blog, but the site was undergoing some changes.  And, when I go on vacation, I go offline.

That most middle managers can’t go on vacation without being tethered to the office by a laptop or other mobile device is not only a crime, it’s counter-productive to the company.  This is something that Albert Einstein knew on an experiential level.  Whenever he had a problem he couldn’t tackle, he did something else.  He spent time with friends and family.  He gave his brain a break.

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I will continue to grow and develop as a leader so that I can better serve my team, my organization and my family.

Suzanne M.
University of Phoenix

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