Leadership « Vivid Epiphany

Conquering the Sneakiest Source of Unnamed Conflict

Mar 25

Carolann Jacobs on March 25th, 2009

My face is very expressive. My husband calls me an eyeroller. I think about all the times that there is something going on, like a five hour stint with and without my web developer trying to get the branded page of my ezine to look right in 2 browsers and an email client (Aweber sucks!). [...]

The Tale of SLB– Really, I couldn’t make this up if I tried

Mar 19

Carolann Jacobs on March 19th, 2009

Oh, you guys…. I’ve been sitting on this one for over a week because I didn’t know how to tell you about it in a way that wouldn’t be disparaging to the individual, because I think I’d like him as a client. I know the person who related this to me would like me to [...]

The Most Important Lesson Learned from a Lessons Learned Session

Mar 9

Carolann Jacobs on March 9th, 2009

There is nothing quite like working hard on a project, finally getting out into the world, and then having a well-intentioned meeting meant to improve the quality of the next endeavor which devolves into everything but the kitchen sink that went wrong. (It’s even better when we can find another group to blame.)
Focusing on what [...]

Does Work Have to Be Drudgery in Order For a Company to be Profitable?

Mar 6

Carolann Jacobs on March 6th, 2009

The quick answer is “of course not,” but isn’t that what many leaders in companies believe to be true?
If people didn’t believe that to be true, then why do people look at me like I’m a green, two-headed martian when I tell them that I partner with leaders to create fun and profitable workplaces? Seriously, [...]

The Top 5 Mistakes New Leaders Make and How to Avoid Them

Feb 20

Carolann Jacobs on February 20th, 2009

Early in my corporate career, I read something in a management book about the first thing a new manager should do is fire someone. I decided that sounded cruel and capricious, which wasn’t who I wanted to be. As it turned out, nearly every time I took a new management position, someone left within the [...]

Neutered an Employee Today, a Study in Motivation

Feb 17

Carolann Jacobs on February 17th, 2009

Today, as I was attending my Personal Coaching Styles Inventory Certification course, we listened to a case study in which a very frustrated manager was talking to his coach. Imagine, that it goes something like this:
“I was going over the project plans. While most of the projects are right on target, there are some [...]

The Fundamental Lie about Right to Work…

Feb 12

Carolann Jacobs on February 12th, 2009

…is the one you tell yourself every time you work a second of overtime or don’t look for another opportunity when the one you’re in is circling the drain. While the fact may be, the reality is that salaried workers don’t come together in the workplace in a way that’s transactional. That’s to say, they [...]

Do you Kill Your Credibility At the Handshake?

Feb 11

Carolann Jacobs on February 11th, 2009

Has this ever happened to you?
You sat across from an executive at a business meeting or company event. You had a nice chat. Maybe you even heard about their last vacation or what’s been going on at a big picture level in the company. Fast forward two weeks.
You’re at another event or meeting. You walk [...]

The Showdown Between Values and Results

Feb 10

Carolann Jacobs on February 10th, 2009

Recently, here in Dallas, TX, there was an enormous controversy over the firing of a basketball coach. This coach worked for The Convent School, a local Christian academy, and under his tenure, the team made its first “final four” appearance in its history. You may have heard about it; the story went national after [...]

Quit Allowing Conflict to Derail your Productivity and Start Using it to Create! Part 2

Feb 6

Carolann Jacobs on February 6th, 2009

Yesterday, we examined our four camps of conflict:

Camp A believes very strongly in their point of view.
Camp B believes very strongly in their point of view.
Camp C is completely disengaged and isn’t participating in the discussion but plans to quietly sabotage any change efforts through lethargy.
Camp D can see both sides and refuses to take [...]

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