Tips For the Managewich: Don’t Kick the Dog

Sep 1

Carolann Jacobs on September 1st, 2009

Ever had that experience where your manager got reamed by a customer, peer or her manager and then turned around and took it out on you?  It gets the expression “kicking the dog” because it’s basically taking out frustration on the defenseless. Those of us who aren’t that resilient have known for a while that [...]

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Solving the Middle Manager’s Constant Dilemma: More To Do’s Than Time

Jun 23

Carolann Jacobs on June 23rd, 2009

Ugh, it’s been longer than I wanted it to be since my last post. Notice that? I’m beating myself up over something that didn’t get done. Not very helpful, is it?  True statement, but not helpful. It also trains the brain to focus on what’s not happening.  We tend to get more of what we [...]

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Kicking Myself – 6 Missed Opportunities

Jun 5

Carolann Jacobs on June 5th, 2009

Ever had one of those moments when someone told you something that you aleady know, but you’ve let it slide or you’ve never implemented it? I hate to admit it in public, but I had one of those moments this week. I pride myself on my business networking savvy.  Mind you, my friends Jeff Klein, [...]

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How to Keep the Feedback Conversation Out of the Ditch (Part 4 of The Fact & the Fundamental Lie)

Jun 3

Carolann Jacobs on June 3rd, 2009

Recapping parts 1-3… Janice* runs the governance group for her company, and Rhonda* works for Janice in that group.  Over the course of time, Janice has developed a healthty distrust of Rhonda, although she’s never addressed it directly with Rhonda.  Anyone with two eyes and half an ear can observe that something isn’t right in [...]

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The Fact and The Fundamental Lie (Part 3)

Jun 1

Carolann Jacobs on June 1st, 2009

Where we left off in part two, Janice*, the manager of her company’s governance group, has provided Rhonda*, a program manager who works for Janice, with some feedback about her performance. …which started with “You are always trying to undermine me.” The conversation degenerated into Janice trying to tell Rhonda all the ways that her [...]

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The Fact is Also the Fundamental Lie (Part Two)

May 29

Carolann Jacobs on May 29th, 2009

In part one of this post, we left Janice* and Rhonda* in Janice’s office.  Janice, the manager of her company’s governance group, is furious that Rhonda, who works for her, has been circumventing the process that the PMO is supposed to be enforcing.  Furthermore, I’d learned in out initial complimentary consultation that Janice has built [...]

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Shooting Down “Doubting Thomas” Once and For All

May 28

Carolann Jacobs on May 28th, 2009

I am a *huge* Wayne Dyer fan, and I am honored to be a sponsor for the launch of his new book “Excuses Begone! How to Change Lifelong, Self-Defeating Thinking Habits” http://promos.hayhouse.com/dyer/052609email/ This is, after all, a large part of what I do as a coach.  Besides partnering with clients to identify and change their [...]

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The Fact is Also the Fundamental Lie (Part One)

May 26

Carolann Jacobs on May 26th, 2009

We humans are a complex bunch.  We haven’t quite evolved to where our pre-frontal cortex can separate out fact from perception, as much as we might think and believe that we have.  I haven’t.  You haven’t. So, what does that mean and why should you care? Well, whenever we have a difference of opinion we [...]

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The Best Leadership Book

May 22

Carolann Jacobs on May 22nd, 2009

Randy Pausch wrote his book The Last Lecture partly as a way to leave a legacy to his children when he knew that he would not live to see them grow up.  Ironically, had he not had the pancreatic cancer that took his life, most of us would never have known this computer science engineer [...]

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Creating “Personal Curb Appeal”

May 18

Carolann Jacobs on May 18th, 2009

Creating “Personal Curb Appeal” is the most important lesson that all of us can take from the Sales body of knowledge.  Whether we are job seekers, entrepreneurs, leaders, or employees, we all perform sales, every day.  One of the keys to our success, whether it is landing that job, winning that sale or getting buy-in [...]

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