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Life & Death Communications

Feb 25

Carolann Jacobs on February 25th, 2010

Guys,
Here’s an exceptional article about communication, collaboration and the importance of setting the right tone: http://gmj.gallup.com/content/125291/Collaborating-Means-Communicating.aspx
Enjoy!
Be Your Best You Today,
Carolann

Managewhich Tip: Getting in Front of Change Through Leadership

Jan 26

Carolann Jacobs on January 26th, 2010

“The enemy to real change is lip service” ~Peter Block
This is never more true than in a low trust organization. How many times have you been in meetings where heads nod in agreement only to have nothing done? It’s insidious because we think the group is on board when they aren’t.
We can work with opposition [...]

Managewhich Tip: Process-Focus Ain’t a Bad Thing

Jan 19

Carolann Jacobs on January 19th, 2010

We hear a lot about being results-focused and results-driven. Results are important, and somewhere along the way, we’ve lost sight of the importance of the journey.
Case and point. In 1959, Cuba had an illiteracy rate of 23%. Post Castro revolution, in 1961, it was reduced to 4%. Let’s just say, this wasn’t the kindest of [...]

So How are Those Resolutions Going?

Jan 14

Carolann Jacobs on January 14th, 2010

So, we’re about halfway through January, and even though I suggested that resolutions are a waste of time, I bet some of you made them anyway. How’s it going?
For those of you who are on track, congratulations!
For those of you who’ve already broken down, how about trying something different this year.
My fabulous mentor coach, Ken Abrams, reminded [...]

Putting Some Meat in the Managewhich!

Dec 9

Carolann Jacobs on December 9th, 2009

No one wakes up in the morning and asks to themselves, “How can I screw my job up today?” And yet, sometimes we feel that way in our management roles, yes?
I’ve gotta tell you, when I look back over the course of my corporate career, there were a lot of things I would do differently, [...]

What Got You Here May Not Get You There

Dec 3

Carolann Jacobs on December 3rd, 2009

When met with what seems to be a familiar situation, humans behave based on habit. The brain is designed to operate based on patterns and filters, so it’s very quick to assess “Woah! something’s going on here” vs. “Oh, OK” and respond accordingly.
By the way, it’s also the same mechanism that makes Bob’s name easier [...]

Managewhich Question: Who the “mans” the Role of Policy Police?

Dec 1

Carolann Jacobs on December 1st, 2009

“The rules make it fair for everyone,” a quote from one Managewhich who’s struggling with influencing and managing her peers.
The Managewhich was describing how other groups are rewarded for complaining (as opposed to problem-solving), how other managers were giving undocumented vacation days in exchange for excessive for overtime, and other “rule-breaking” perks. Her point of [...]

Small Business Owners and Solo-preneurs: Learn the Power of Partnering

Nov 12

Carolann Jacobs on November 12th, 2009

While many of us who start our own businesses or who become solo professionals value our independence, we quickly find more value in having people at our side to give us extra strength, visibility and insight in the market. And so we get out there both in person and online to [...]

For the Managewhich and Business Owner: Who’s a Team Player?

Nov 10

Carolann Jacobs on November 10th, 2009

Team Player is one of those phrases that we all assume we have the same definition for. It’s one of the performance management buzz-phrases that shows on reviews and on job descriptions. And, we all think we know what it means, but do we?
I was watching a video the other day of Pat Heim talking [...]

Manage Which? Up or Down (Part 3)

Oct 22

Carolann Jacobs on October 22nd, 2009

In the saga of Breeze and Hoover, so far Breeze has been able to minimize the number of times her team is derailed by Hoover’s ad hoc requests. We set up three circumstances for which she’ll will accept the mission.
First, she has to fully understand how the ad hoc report or spreadsheet will be used. [...]

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