No one wakes up in the morning and asks to themselves, “How can I screw my job up today?”  And yet, sometimes we feel that way in our management roles, yes?

I’ve gotta tell you, when I look back over the course of my corporate career, there were a lot of things I would do differently, mainly around conflict management, negotiation and feedback.  I wish I’d had better examples and mentors.  In the craziness of never having enough time to do what I needed to do, there were many times that it felt like I was blindly feeling my way around the fun house.