You Don’t Have to Leave the Cubicle

Apr 22

Carolann Jacobs on April 22nd, 2010

There’s been a lot of hype lately around escaping the cubicle. It isn’t for everyone. For many, it isn’t realistic considering their current resources, and for some people, going out on their own would be downright irresponsible. Many of the people who call me looking for coaching services are miserable in their jobs, have been [...]

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100% Accountability, Take Two

Mar 16

Carolann Jacobs on March 16th, 2010

Living the Success Principles #2 I’m in the second or perhaps third week of working Principle 1 – Take 100% Responsibility for Your Life, and I admit, I am still stuck on the No Complaints rule.  This is somewhat embarrassing since I harp on this one with my clients. What I’ve noticed is that I’ve [...]

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How Inimitable Leadership Can Save the Day

Mar 9

Carolann Jacobs on March 9th, 2010

Last week, I was reading an article on Gallup about how President and CEO Douglas R. Conant’s plan to revitalize Campbell’s Soup included a decade-long effort to improve employee engagement.   To give you some background, Conent took over at Cambell’s about 9 years ago.  Things weren’t going well.  Campbell’s had one of the lowest [...]

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Life & Death Communications

Feb 25

Carolann Jacobs on February 25th, 2010

Guys, Here’s an exceptional article about communication, collaboration and the importance of setting the right tone:  http://gmj.gallup.com/content/125291/Collaborating-Means-Communicating.aspx Enjoy! Be Your Best You Today, Carolann

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Managewhich Tip: Getting in Front of Change Through Leadership

Jan 26

Carolann Jacobs on January 26th, 2010

“The enemy to real change is lip service” ~Peter Block This is never more true than in a low trust organization.  How many times have you been in meetings where heads nod in agreement only to have nothing done?  It’s insidious because we think the group is on board when they aren’t. We can work [...]

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Managewhich Tip: Process-Focus Ain’t a Bad Thing

Jan 19

Carolann Jacobs on January 19th, 2010

We hear a lot about being results-focused and results-driven.  Results are important, and somewhere along the way, we’ve lost sight of the importance of the journey. Case and point.  In 1959, Cuba had an illiteracy rate of 23%.  Post Castro revolution, in 1961, it was reduced to 4%.   Let’s just say, this wasn’t the kindest [...]

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So How are Those Resolutions Going?

Jan 14

Carolann Jacobs on January 14th, 2010

So, we’re about halfway through January, and even though I suggested that resolutions are a waste of time, I bet some of you made them anyway.  How’s it going? For those of you who are on track, congratulations! For those of you who’ve already broken down, how about trying something different this year. My fabulous mentor [...]

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Putting Some Meat in the Managewhich!

Dec 9

Carolann Jacobs on December 9th, 2009

No one wakes up in the morning and asks to themselves, “How can I screw my job up today?”  And yet, sometimes we feel that way in our management roles, yes? I’ve gotta tell you, when I look back over the course of my corporate career, there were a lot of things I would do [...]

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What Got You Here May Not Get You There

Dec 3

Carolann Jacobs on December 3rd, 2009

When met with what seems to be a familiar situation, humans behave based on habit.  The brain is designed to operate based on patterns and filters, so it’s very quick to assess “Woah! something’s going on here” vs. “Oh, OK”  and respond accordingly. By the way, it’s also the same mechanism that makes Bob’s name [...]

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Managewhich Question: Who the “mans” the Role of Policy Police?

Dec 1

Carolann Jacobs on December 1st, 2009

“The rules make it fair for everyone,”  a quote from one Managewhich who’s struggling with influencing and managing her peers. The Managewhich was describing how other groups are rewarded for complaining (as opposed to problem-solving),  how other managers were giving undocumented vacation days in exchange for excessive for overtime, and other “rule-breaking” perks.  Her point [...]

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