middle manager « Vivid Epiphany

Tips for the Managewhich: Is My Staff Doing Anything Resume-Worthy?

Nov 5

Carolann Jacobs on November 5th, 2009

One of the more obvious clues that your group is on the chopping block is when you can’t figure out what real value your group adds. That’s even more true when the company is reorganizing people into that group in ways that don’t make sense. It’s a good thing for the managewhich to recognize this [...]

Tips for the Managewhich: Is What I’m Doing Resume-Worthy?

Nov 3

Carolann Jacobs on November 3rd, 2009

Career Management groups are filled with people who haven’t progressed in their careers, and those are the folks who are having the toughest time landing new positions. Many of those fall into the category of being happy that they had a job, and so they did whatever was necessary to keep it. This is fear-based [...]

Managewhich? What to do With Complete and Utter Incompetence

Oct 27

Carolann Jacobs on October 27th, 2009

Her name is Oblivia. She’s nice. People like her. And, she can’t get anything done.
Have you ever worked with someone who is Unconsciously Incompetent? That is to say, that they are so incompetent that they don’t even know that they are incompetent?
It’s rare. Most of us know when we really, truly suck at something. However, [...]

Manage Which? Up or Down (Part 3)

Oct 22

Carolann Jacobs on October 22nd, 2009

In the saga of Breeze and Hoover, so far Breeze has been able to minimize the number of times her team is derailed by Hoover’s ad hoc requests. We set up three circumstances for which she’ll will accept the mission.
First, she has to fully understand how the ad hoc report or spreadsheet will be used. [...]

Manage Which? Up or Down (Part 2)

Oct 20

Carolann Jacobs on October 20th, 2009

Where we left off last post is that our Managewich, Breeze, gets urgent requests from her manager, Hoover, and Breeze habitually has managed down, meaning that she’s generally accepted the work and the consequences of doing it for herself and her team and has muddled through by either directing her team to do the work [...]

Woo Hoo Woo Hoo, Making My Radio Debut

Oct 13

Carolann Jacobs on October 13th, 2009

In case you couldn’t tell, I’m very excited to have been invited as a guest on the “Business Networking Brunch” this Sunday. We’re going to be on the air from 9am – 11am Central time on 1360 am in Dallas.
Managewiches, I am there to beat the drum for the cause. Some of the topics I [...]

The Customer Experience & The Managewich

Sep 30

Carolann Jacobs on September 30th, 2009

My hubby and I just got back from an awesome trip to Cancun. I bought the trip somewhat last minute from Sams Club of all places. It was a surprise for Russ’s birthday, so I wanted it below the radar. The trip was almost too good to be true price-wise, and even though I did [...]

The Omniscient Managewich

Sep 10

Carolann Jacobs on September 10th, 2009

I have a question for the sandwich generation of managers, middle managers or owner managers, stuck in the middle of competing priorities and agendas:
Why is it so hard to know what someone else really wants or believes, and yet, how is it that we know others’ intentions just by looking at their body language or [...]

Managewich Tips: Tired of Participating in the 80% of Change Initiatives That Fail?

Sep 8

Carolann Jacobs on September 8th, 2009

Change is hard… or is it?
Think about a time when change was easy. What made it easy?
For me, a good example to illustrate how change does and doesn’t work is recycling.
At first, to recycle, we had to separate cans, glass and paper, and we had to sort through the plastics for the ones that could [...]

Managewich on the Run

Sep 3

Carolann Jacobs on September 3rd, 2009

“Stuck Inside These Four Walls, Sent Inside Forever, Never Seeing No One Nice Again Like You…”
Oops, sorry. That’s “Band on the Run.” But it could describe the managewich’s office, yes?
Whenever I hear about the “Fight or Flight” Response, I wonder…. is it really either or?
The answer is for the most part, yes. According to [...]

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